Privacy Policy
Last updated: August 17, 2026
The Nail Mail ("we," "us") respects your privacy. This page explains what information we collect when you use thenailmail.com and how we use it.
Information we collect
- Contact details you provide, like your name and email, when you reach out or check out.
- Order details: items purchased, shipping address, and order history.
- Sizing photos you upload — reference and hand photos you submit for custom fitting.
- Basic usage data (like pages visited) that any standard web server logs.
Payment information
All payments are processed by Stripe. We never see or store your full card number — Stripe handles that securely on our behalf. SeeStripe's privacy policyfor details on how they handle payment data.
Your cart and photos
Items in your cart, along with any photos you upload before checkout, are stored locally in your browser (not on our servers) until you complete checkout. Once you submit an order, that information is sent to us and to Stripe to process and fulfill it.
How we use your information
- To fulfill and ship your order, including sizing your custom nails correctly.
- To respond to questions or support requests.
- To send order confirmations and shipping updates.
We do not sell your personal information to third parties.
Your choices
You can ask us to delete your personal information or any photos you've sent us at any time by emailingolivekoethe@icloud.com.
Contact
Questions about this policy? Reach out atolivekoethe@icloud.com.