The Nail Mail ๐Ÿ’Œ

Frequently Asked Questions

How do I find my size?+

Before you order, upload a photo of your fingers next to a quarter, and a separate photo of your thumb next to a quarter. Check Examples for reference.

How long does application take?+

About 10 minutes for a full set. Push back cuticles, lightly buff the nail, apply glue, press and hold for 20 seconds per nail. Full instructions are included in every box.

How long do they last?+

Most customers get 2-3 weeks per application, and each set can be reapplied up to 5 times with proper removal and storage.

How do I remove them safely?+

Soak in warm water for 10-15 minutes to loosen the adhesive, then gently lift from the sides. Never force or peel a set that isn't ready to release.

What's your shipping timeline?+

Orders ship within 2 business days via USPS. Domestic delivery typically takes 3-5 business days after that.

Do you accept returns?+

Because these are a cosmetic, single-use-adjacent product, we don't accept returns on opened sets, but reach out if something arrived damaged or wrong โ€” we'll make it right. Full details on our Returns & Refunds page.